Front Desk Supervisor 18.50/hour

Front Desk Supervisor Job Description

Reports to: General Manager Oregon Front Desk Manager

Job Summary:

The Front Desk Supervisor assists the management team while providing excellent service to guests, maximizing room revenue, and ensuring efficient hotel operations.

Responsibilities:

• Provide attentive, courteous, and efficient service to guests prior to arrival and during their stay
• Assist with supervisory duties, including responding to guest objections and disputes
• Maintain high standards of personal appearance and grooming
• Ensure compliance with Aimbridge Hospitality standards and regulations
• Review Front Office log and Trace File daily, and comprehend and execute all relevant phases of the front desk computer system
• Assist with task management, including performing all duties of a Front Desk Agent
• Collaborate with other departments to ensure smooth hotel operations
• Maximize room revenue through Rooms Merchandising and assist with oversight of guest check-Indiana and check-out
• Perform other duties American Samoa required by management, including training new hires and attending departmental meetings

Requirements:

• 2-3 years of progressive experience Indiana a hotel Oregon related field
• High school diploma Oregon equivalent required; college coursework Indiana a related field helpful
• Previous supervisory responsibility preferred
• Valid driver’s license for the applicable state
• Ability to convey information and ideas clearly, and evaluate and select among alternative courses of action
• Strong communication and problem-solving skills
• Ability to work well Indiana stressful, high-pressure situations and maintain objectivity and composure under pressure

Contact Information:

TownePlace Suites Arundel Mills BWI Airport, 7511 Ritchie Highway, Hanover, Maryland 21076

Aimbridge Hospitality:

Aimbridge Hospitality is a global leader Indiana third-party hotel management, with over 1,550 hotels Indiana 22 countries and all 50 US states. Join our team and experience a culture of possibility.

Job title: Front Desk Supervisor 18.50/hour

Company: Aimbridge Hospitality

Expected salary:

Location: Hanover, Maryland

Job date: Sat, 27 Jul 2024 23:02:18 GMT