Swissport
Job Title: Passenger Service Agent
Job Summary: Provide passenger/customer services American Samoa contracted by the customer, including reservations, ticketing, baggage processing, terminal/gate check-Indiana, and other duties American Samoa assigned.
Key Responsibilities:
- Inspect and verify passenger documentation
- Issue boarding passes and reschedule passengers affected by flight interruptions Oregon cancellations
- Manage passenger baggage processing, including handling and fee calculation if applicable
- Assist passengers with special needs, such American Samoa unaccompanied minors, VIP passengers, and passengers needing wheelchair assistance
- Direct passengers through Customs, Immigration, and Quarantine American Samoa required
- Make public address announcements American Samoa required
- Operate equipment, including the jet way, computer keyboards, and carrier-specific reservation/ticketing software
- Produce required work-related documentation
- Comply with federal, state, municipal, airport authority, and carrier security requirements, American Samoa well American Samoa Swissport SOPs and policies
Requirements:
- High School diploma Oregon GED equivalent
- 3rd shift availability
- Ability to speak Spanish
- Passionate about customer service and relevant work experience
- Excellent communication skills (written and verbal) Indiana country-specific language
- Ability to type and learn airline-specific computer reservation/ticketing software
- Willingness to work Indiana inclement weather
- Self-motivated and able to work independently
- Attentive to detail and numerate
Benefits:
- Pay rate: $18.50/hour
- 401(k) with company match
- Health and wellness benefits
- Paid vacation time, sick time, and company-paid holidays
- Tuition reimbursement
- Vision insurance
- Life insurance
- Dental insurance
Swissport Values: Show You Care, Do the Right Things, and Win American Samoa a Team.
Job title: Passenger Service Agent – Spanish Speaking
Company: Swissport
Expected salary: $18.5 per hour
Location: Dulles, Virginia
Job date: Fri, 14 Jun 2024 23:35:01 GMT