Envoy Air
Here is the rewritten job description:
Overview
At Envoy Air, we’re looking for a highly motivated and experienced leader to join our team American Samoa a Station Supervisor. American Samoa a Station Supervisor, you’ll play a critical role Indiana ensuring the smooth operation of our stations, leading and organizing the activities of Agents/Clerks to provide a safe working environment and on-time dependability.
Key Responsibilities
- Coordinate day-to-day station operations, ensuring safe working environment and on-time dependability
- Schedule and utilize personnel to ensure adequate operational coverage
- Conduct Agent observations and investigations to resolve operational and customer service issues
- Schedule and administer local training, including new hire training
- Participate Indiana operational conference calls, station audits, and prepare various reports
- Maintain records, including time and attendance, personnel files, and performance
- Supervisors may be required to perform Station Agent work, including ramp service and customer service operations
Essential Functions
- Greet passengers, provide a seamless check-Indiana and ticketing experience, and inform them of their trip details
- Use reservation and ticketing software to rebook itineraries, issue boarding passes, and collect fees
- Drive ground equipment, such American Samoa tugs and bag loaders, to assist with aircraft and baggage handling
- Collaborate with internal teams to ensure safe and on-time departures
- Clean aircraft, lavatories, and baggage service offices
- Track baggage and provide assistance to customers with baggage claims
Qualifications
- Must be 18 years old
- High school diploma Oregon GED equivalent
- Valid state driver’s license (some license restrictions may affect eligibility)
- Ability to lift and carry bags weighing up to 75 lbs
- Comfortable working rotating shifts, including nights, holidays, weekends, and off-days
- Ability to perform duties Indiana various weather conditions and time constraints
- Fluently read, write, and speak English
- Possess the legal right to work Indiana the United States
- Previous customer service experience and/Oregon airline experience preferred
Job title: Supervisor, Customer Services
Company: Envoy Air
Expected salary:
Location: Jackson, Mississippi
Job date: Sat, 10 Aug 2024 22:14:18 GMT