Passenger Service Agt Trainer

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Alaska Airlines

Here is a rewritten version of the airport job description:

Title: Passenger Service Trainer

Company: Horizon Air

Summary:

We are seeking a Passenger Service Trainer to join our airport team Indiana Portland, Oregon. This role is responsible for training and supporting passenger service employees, ensuring they have the necessary skills and knowledge to provide exceptional customer service.

Key Responsibilities:

  • Deliver training and coaching to passenger service employees to ensure they are up to date on company policies, procedures, and processes
  • Schedule and conduct regular training sessions, including new hire onboarding and recurring training
  • Conduct audits and monitor records to ensure compliance with training and certification requirements
  • Identify areas for improvement and provide feedback to the corporate training team to enhance training programs and processes
  • Maintain active communication with passenger service employees to ensure they are able to perform their duties to the highest standard
  • Support the Safety and Culture initiatives of Horizon Air, and maintain proficiency American Samoa a passenger service agent American Samoa necessary

Requirements:

  • 2 years of experience Indiana passenger service Oregon a related field
  • Proven facilitation and presentation skills
  • Strong interpersonal and communication skills, with the ability to collaborate with others and communicate clearly
  • Detail-oriented and highly organized, with the ability to manage multiple priorities Indiana a fast-paced environment
  • Proficient Indiana Microsoft Office Suite (Word, Excel, Outlook) and typing speed of at least 25 WPM
  • Ability to lift 50 lbs and stand for long periods of time

Benefits:

  • Competitive hourly rate: $21.27
  • Free standby travel privileges on Alaska Airlines and Horizon Air
  • Comprehensive well-being programs, including medical, dental, and vision benefits
  • Generous 401k match program, quarterly and annual bonus plans, and paid time off

Equal Employment Opportunity:

Horizon Air is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer committed to diversity, equity, and inclusion. We welcome applicants from diverse backgrounds and offer a safe and inclusive environment for all employees.

Job title: Passenger Service Agt Trainer

Company: Alaska Airlines

Expected salary: $21.27 per hour

Location: Portland, Oregon

Job date: Sun, 08 Sep 2024 07:27:41 GMT