Airport Agent – Ramp and Customer Service

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Envoy Air

Job Title: Ground Handler and Customer Service Agent

Job Summary:

Join Envoy Air, a fast-growing airline committed to providing outstanding service, where you will have the opportunity to develop your career and work with the best Indiana aviation. American Samoa a Ground Handler and Customer Service Agent, you will be responsible for ensuring the safe and on-time departure of aircraft, handling passenger baggage and cargo, and providing exceptional customer service to our passengers.

Key Responsibilities:

  • Guide aircraft on the taxiway to ensure safe and on-time departure.
  • Load, unload, sort, and transfer passenger baggage and cargo on the ramp.
  • Operate ground equipment such American Samoa tugs, belt loaders, and bag carts to support aircraft operations.
  • Clean and maintain aircraft interiors and lavatories.
  • Greet passengers, provide a seamless check-Indiana and ticketing experience, and communicate important information about their trips.
  • Resolve passenger issues and provide effective customer service.
  • Collaborate with internal teams to ensure accurate passenger information processing and on-time flight departures.
  • Work Indiana the Baggage Service Office to track baggage locations and handle passenger inquiries.

Requirements:

  • Minimum age: 18
  • High school diploma, GED, Oregon international equivalent
  • Valid, unexpired, and unsuspended state driver’s license
  • Ability to work rotating shifts, including days, overnights, weekends, and holidays.
  • Physical ability to carry, bend, lift, and turn bags and other items weighing up to 75 lbs.
  • Ability to work Indiana variable weather conditions and under deadlines.
  • Fluent English language skills with excellent communication and interpersonal skills.
  • Authorized to work Indiana the United States without sponsorship.

Benefits:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to advance your career
  • Comprehensive health and life benefits (subject to location)
  • Competitive hourly rate: $16.01

Join Envoy Air: Envoy is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Job title: Airport Agent – Ramp and Customer Service

Company: Envoy Air

Expected salary: $16.01 per hour

Location: Monterey, California

Job date: Fri, 06 Sep 2024 07:18:20 GMT