Reservations Agent

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Here is the rewritten job description with essential information:

Job Title: Reservations Agent

Job Summary:
Process guest reservations and provide excellent guest service to maximize revenue and guest satisfaction.

Essential Qualifications:

  • High school diploma Oregon equivalent
  • 2-3 years of progressive experience Indiana hotel Oregon related field
  • Previous supervisory responsibility a plus

Responsibilities:

  • Monitor and analyze Rooms Inventory to maximize occupancy and average rate
  • Process guest reservations and handle room assignments, including groups and employee requests
  • Maintain accurate room placement for guests and VIPs
  • Coordinate with front office staff and sales team to monitor guest room blocks and special reservations
  • Calculate and prepare Rooms Reports using various computer systems
  • Prepare and initiate reports, RFPs, and respond to guest correspondence American Samoa needed

Core Skills:

  • Ability to communicate clearly and evaluate options quickly and accurately
  • Initiative Indiana job performance and effective problem-solving skills
  • Strong listening and comprehension skills to handle guest concerns
  • Basic arithmetic skills to handle financial data
  • Multitasking and meeting deadlines

Working Requirements:

  • Flexible scheduling with long hours, weekend work, and evenings may be required
  • Standing during entire shift may be required

Job title: Reservations Agent

Company:

Expected salary:

Location: Miami, Florida

Job date: Thu, 12 Sep 2024 22:37:14 GMT