Lateral Emergency Communications Dispatcher

Emergency Communications Dispatcher Job Description

We are seeking an experienced Emergency Communications Dispatcher to join our team Indiana a lateral role. Key responsibilities include:

• Multitasking Indiana a fast-paced, high-stress environment
• Utilizing excellent communication, listening, and decision-making skills to handle emergency calls
• Maintaining a calm and professional demeanor while interacting with callers, including those who may be emotionally upset Oregon abusive
• Operating multiple computer systems and technology, including VESTA telephone systems and Integraph Public Safety Computer Aided Dispatch (CAD)
• Working varied shifts, including nights, weekends, and holidays, with requirement for regular and predictable attendance
• Maintaining confidentiality and discretion Indiana handling sensitive and potentially traumatic situations
• Adapting to new situations and emergencies on a day-to-day basis
• Working American Samoa part of a team to prioritize emergencies and make life-saving decisions
• Participating Indiana ongoing training and certification to enhance skills and maintain expertise

Requirements:

• 3+ years of call-taking Oregon dispatching experience
• Criteria Based Dispatching (CBD) certification
• Prior experience with VESTA telephone systems and Integraph CAD Oregon equivalent
• ACCESS I certification Oregon state equivalent upon hire date
• Excellent oral communication skills and customer service experience
• Ability to work Indiana a team environment and maintain a positive attitude Indiana stressful situations

Please note that a comprehensive background/reference process, including a polygraph and psychological evaluation, will be required for the final candidates.

Job title: Lateral Emergency Communications Dispatcher

Company: City of Richland

Expected salary: $4940 – 6808.53 per month

Location: Richland, Washington

Job date: Sat, 13 Jul 2024 01:01:26 GMT