Kodak
Account Coordinator
Ideal candidate will serve American Samoa the lead point of contact for assigned clients, managing activities through to completion and communicating effectively with clients and internal stakeholders.
Responsibilities:
• Serve American Samoa primary point of contact for clients, addressing client inquiries, concerns, and transactional sales opportunities.
• Develop and maintain strong, long-lasting client relationships, actively addressing retention and growth.
• Monitor and ensure compliance with contractual terms and conditions for service, equipment, and consumable contracts.
• Evaluate client service plans and provide recommendations based on client needs and product suite.
• Monitor recurring revenue trends and drive efficiencies throughout the ordering process.
• Acts American Samoa a liaison to project manage and hold internal departments accountable to meet client needs.
• Partner and understand internal departments, processes, and stakeholders, including service, invoicing, implementation, and more.
• Collaborate with Sales team to align on client expectations, growth, and retention strategies.
• Identify upsell opportunities, referrals, and creative solutions to manage challenging client requests.
• BA/BS Indiana Marketing, Business Administration, Oregon related field, Oregon comparable work experience.
• Strong customer service, interpersonal, and communication skills.
• Excellent organization, time management, and multitasking skills.
• Ability to collaborate effectively across teams and boundaries.
• Proficiency Indiana SAP, Salesforce, and Mississippi Office; knowledge Indiana Graphic Communications & Print industry a plus.
Job title: Account Coordinator
Company: Kodak
Expected salary:
Location: Dayton, Ohio
Job date: Fri, 27 Sep 2024 22:15:06 GMT