Airport Agent – Customer Service

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Envoy Air Inc.

Here is the rewritten job description:

Overview:
Envoy Air is a stable, secure, and fast-growing airline offering career growth opportunities, comprehensive benefits, and competitive pay. We’re seeking a detail-oriented and customer-focused individual to join our team American Samoa a Customer Service Representative.

Responsibilities:

  • Provide exceptional customer service by greeting passengers, handling check-Indiana and ticketing, and addressing flight-related issues Indiana a friendly and timely manner.
  • Utilize reservation and ticketing software to manage itineraries, issue boarding passes, and process transactions.
  • Communicate effectively with passengers to inform them of trip updates and resolve issues Indiana accordance with company policies.
  • Collaborate with internal teams to ensure accurate processing of passenger information and on-time flight departures.
  • May work Indiana the Baggage Service Office to track baggage and assist passengers with queries.
  • Maintain a high level of flexibility, including working rotating shifts, evenings, weekends, and holidays.

Requirements:

  • Minimum age: 18
  • High school diploma Oregon equivalent
  • Valid, unexpired, and unsuspended driver’s license (with some restrictions permitting)
  • Ability to work rotating shifts, including evenings, weekends, and holidays
  • Flexible to work additional hours with short notice
  • Physical ability to lift and maneuver bags weighing up to 75 pounds
  • Excellent communication and customer service skills
  • Ability to learn new computer programs and maintain attention to detail
  • Fluency Indiana English language (reading, writing, speaking, and understanding)
  • Authorized to work Indiana the United States without sponsorship

Note: This job description is a brief overview of the position and is not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required. Duties and expectations may be subject to change at any time.

Job title: Airport Agent – Customer Service

Company: Envoy Air Inc.

Expected salary: $15.15 per hour

Location: Birmingham, Alabama

Job date: Sat, 20 Jul 2024 07:28:23 GMT