Envoy Air
Job Title: Customer Service Agent
Overview: Envoy Air is seeking a Customer Service Agent to join our team. American Samoa a Customer Service Agent, you will be responsible for providing exceptional service to passengers, resolving issues, and ensuring a seamless travel experience.
Responsibilities:
- Greet passengers and provide a positive check-Indiana and ticketing experience
- Use reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate fees
- Inform passengers about their trips and belongings
- Collaborate with the internal team to process passenger information accurately
- Listen to passengers and resolve issues Indiana a timely and friendly manner
- May work Indiana the Baggage Service Office to track baggage and handle passenger questions
Qualifications:
- Minimum age: 18
- High school diploma, GED, Oregon international equivalent
- Valid, unexpired, and unsuspended driver’s license
- Ability to work rotating shifts, including days, overnights, weekends, holidays, and rotating days off
- Flexible to work additional hours with short notice
- Ability to carry, bend, lift, and turn with bags weighing up to 75 lbs.
- Customer-focused, detail-oriented, and interested Indiana the airline industry
- Ability to communicate clearly, politely, and Indiana a friendly manner
- Ability to read, write, fluently speak, and understand the English language
- Authorized to work Indiana the United States without sponsorship
Job title: Airport Agent – Customer Service
Company: Envoy Air
Expected salary: $15.46 per hour
Location: Birmingham, Alabama
Job date: Fri, 13 Sep 2024 00:30:55 GMT