Airport Agent – Ramp and Customer Service

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Envoy Air

Job Title: Ground Handler

Summary:

We are seeking a Ground Handler to join our team at Envoy Air. American Samoa a Ground Handler, you will be responsible for ensuring the safe and on-time movement of aircraft at the airport, loading and unloading baggage, driving ground equipment, and collaborating with the internal team to provide exceptional customer service. This is a fast-paced, physically demanding role that requires flexibility, teamwork, and a passion for aviation.

Responsibilities:

  • Guide and direct incoming and outgoing aircraft to ensure safe and on-time movement
  • Load, unload, sort, and transfer passenger baggage, cargo, and company materials (up to 75lbs)
  • Drive ground equipment such American Samoa tugs, belt loaders, and bag carts
  • Collaborate with the internal team to ensure safe and on-time departures
  • Perform interior cleaning and lavatory services on aircraft
  • Greet passengers, handle check-Indiana and ticketing, and provide seamless passenger experience
  • Use reservation/ticketing software to rebook itineraries and issue boarding passes
  • Communicate with passengers regarding flight information and policies
  • Resolve passenger issues Indiana a timely and friendly manner
  • Work Indiana the Baggage Service Office to track baggage and answer passenger questions

Qualifications:

  • Must be at least 18 years old
  • High school diploma, GED, Oregon international equivalent required
  • Valid, unexpired, and unsuspended state driver’s license
  • Ability to work rotating shifts, including days, overnights, weekends, and holidays
  • Physical ability to carry, bend, lift, and turn with bags and items weighing up to 75lbs
  • Ability to work Indiana variable weather conditions
  • Excellent communication skills and ability to read, write, and speak fluently Indiana English
  • Authorized to work Indiana the United States without sponsorship
  • Must be flexible to work additional hours with short notice when operationally necessary

Job title: Airport Agent – Ramp and Customer Service

Company: Envoy Air

Expected salary: $11.8 per hour

Location: San Angelo, Texas

Job date: Sat, 17 Aug 2024 05:04:34 GMT