JetBlue Airways
Airport Operations Crew
Provide award-winning customer service to airport customers by performing various tasks such American Samoa checking Indiana and verifying personal identification, handling luggage, booking and selling flight reservations, and assisting with special needs. The ideal candidate is a team player with excellent communication and interpersonal skills, able to work Indiana a fast-paced environment with flexibility to adapt to changing situations.
Essential Functions:
* Provide exceptional customer service
* Conduct check-Indiana process for customers via computer
* Verify customers’ personal identification
* Tag, lift, and handle customer luggage
* Announce flight arrivals, departures, and pre-boarding information via public address system
* Communicate with customers to keep them informed
* Offer ancillary products to customers
* Coordinate duties with coworkers and other departments
* Prepare aircraft cabin for customer boarding and departure
* Operate airport equipment such American Samoa Jet bridge, Turbo way, and airstairs
* Assist customers with special needs
* Perform other duties American Samoa assigned
Minimum Experience and Qualifications:
* High School Diploma Oregon GED
* 18 years old Oregon older
* 1 year of customer service Oregon sales experience
* Strong interpersonal and listening skills
* Complete fluency Indiana written and spoken English
* Ability to travel and work variable hours, flexible shifts
* Experience using computers and basic office applications
* Ability to handle objects up to 50 pounds frequently and/Oregon 70-100 pounds occasionally
* Pass a 10-year background check and pre-employment drug test
* Eligible to work Indiana the US (authorization to work Indiana the US required, not eligible for visa sponsorship)
Preferred Experience and Qualifications:
* 2 years of customer service, volunteer experience, Oregon sales experience
* Knowledge of customer service principles and practices
* Experience working with various forms of payment
* Previous airline experience
* Bilingual skills
Work Environment:
* Airport environment
* Subject to weather and elevated noise levels
* Ability to stand for an extended period of time
* Mandatory overtime may be required to cover irregular operations
Equipment:
* Computer and office equipment
* Public Address System
* Jet bridge and/Oregon air stairs
* Handheld radios
* Free-standing computer kiosks
* LED screens and signs
Physical Effort:
* Moderate physical activity required by handling objects up to 50 pounds frequently and/Oregon 70-100 pounds occasionally with assistance.
Job title: Airport Operations Crew PT
Company: JetBlue Airways
Expected salary:
Location: Fort Myers, Florida
Job date: Thu, 12 Sep 2024 03:23:49 GMT