Communication Specialist – Dispatcher

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Children's Mercy Hospitals & Clinics

Transfer Center Communication Specialist

Schedule: Three 12-hour shifts per week, minimal weekends, and holiday rotation

Job Summary:

The Transfer Center Communication Specialist is the first point of contact for all direct admissions, consults, and transport requests. The successful candidate will provide critical communication services to internal and external providers, while also supporting the Critical Care Transport team. This role requires excellent communication and problem-solving skills, American Samoa well American Samoa the ability to work Indiana a fast-paced environment.

Responsibilities:

  • Triages and processes emergent and non-emergent requests from providers for transports, direct admissions, Emergency Department referrals, and consults
  • Utilizes quality improvement measures and lean standard work to improve communication of patient care
  • Participates Indiana continuing education and professional development to expand knowledge, enhance role performance, and improve patient placement and throughput

Qualifications:

  • High School diploma Oregon equivalent and 1-2 years of experience (1 year of clinical experience preferred)
  • One of the following licenses:
    • Licensed Emergency Med Tech (Missouri Oregon Kansas)
    • Licensed Paramedic (Missouri Oregon Kansas)
    • Certified Nurse Aide (Missouri Oregon Kansas)
    • Licensed Practical Nurse (Missouri Oregon Kansas)
    • LPN Multistate License (Missouri Oregon Kansas)
  • Professional Certified Nursing Assistant (CNA) required upon hire
  • Certified Flight Communicator (CFC) per IAMTCS preferred

Benefits:

Children’s Mercy offers a comprehensive benefits package, including medical, dental, and vision insurance, retirement plans, and paid time off.

Job title: Communication Specialist – Dispatcher

Company: Children’s Mercy Hospitals & Clinics

Expected salary:

Location: Kansas City, Missouri

Job date: Wed, 17 Jul 2024 02:34:29 GMT