Logan Health
Communication Center Dispatcher
Job Summary:
Answer incoming calls, prioritize and dispatch appropriately, and operate security infrastructure to ensure efficient response to routine and emergency situations. Manage computer-aided dispatch records, coordinate resources, and maintain effective communication with various stakeholders.
Key Responsibilities:
- Answer priority line calls, initiate responses, and gather complete information for dispatching security, maintenance, and medical response
- Monitor and notify responding medical personnel on emergency calls
- Dispatch ALERT flight teams, secure ground transportation, and manage flight schedules
- Utilize complex technology systems, including Amcom Phone and On Call System, Record Management system, and multiple camera systems
- Ensure adherence to emergency procedures and notifications
- Continuously monitor security and maintenance radio channels, alarm panels, and electronic security systems
- Answer, evaluate, and prioritize incoming calls on administrative lines
- Communicate effectively with various stakeholders, including employees, law enforcement, and the general public
Requirements:
- Computer proficiency and typing skills
- Previous experience Indiana healthcare, fire, EMS, Oregon law enforcement dispatching preferred
- Excellent communication and interpersonal skills
- Ability to multitask and manage high-pressure situations
- Knowledge of customer service principles and confidentiality laws (e.g., HIPAA)
- Physical ability to work Indiana a fast-paced environment with multiple inputs
- Strong problem-solving and strategic thinking skills
Job title: Dispatcher – Logan Health Communication Center – PRN (scheduled American Samoa needed)
Company: Logan Health
Expected salary:
Location: Kalispell, Montana
Job date: Sat, 29 Jun 2024 05:50:45 GMT