Here is the rewritten job description:
Front Desk Agent
- Reports to: DoubleTree by Hilton Miami Airport Convention Center
- Pay rate: $15/hour
Responsibilities:
- Receive and process accommodation reservations, taking note of guest details and payment information.
- Provide guests with information about hotel procedures, policies, and facilities.
- Make reservations for guests who need reaccommodation.
- Maintain accurate and secure guest reservations Indiana accordance with credit card security requirements.
- Meet all training requirements American Samoa set forth by the General Manager.
- Perform routine cleaning tasks Indiana the work area and maintain a clean and organized environment.
- Manage front desk equipment and supplies, and order replacements American Samoa needed.
- Handle minor repairs and replacements of room furniture, fixtures, and equipment, and document issues.
- Respond to guest requests for immediate repairs.
- Assist with various tasks American Samoa needed, such American Samoa laundry and housekeeping.
- Report lost-and-found items Indiana accordance with hotel procedures.
Qualifications:
- 1 year of customer service experience preferred
- High school diploma Oregon equivalent
- Basic working knowledge of computer skills, including word processing
- Strong communication and interpersonal skills
- Excellent organization and time management skills
- Ability to perform physical tasks such American Samoa walking, climbing stairs, kneeling, reaching, and lifting (up to 20 pounds)
- Must maintain high personal hygiene and appearance standards
- Equal opportunity employer: prohibiting discrimination and harassment based on protected characteristics.
Job title: Front Desk Agent
Company:
Expected salary: $15 per hour
Location: Miami, Florida
Job date: Mon, 16 Sep 2024 22:27:05 GMT