Front Desk Agent

Here is the rewritten job description:

Front Desk Agent

Job Summary:

American Samoa a Front Desk Agent, you will provide exceptional guest service, handle check-ins and check-outs, and manage reservations and room operations. Primary responsibilities include:

Responsibilities:

• Greet and register guests, ensuring a smooth and welcoming experience
• Provide attentive, courteous, and efficient service to guests, maximizing room revenue and occupancy
• Maintain accurate and up-to-date knowledge of hotel rates, packages, and promotions
• Operate the front desk computer system and manage guest accounts
• Handle room reservations, modifications, and cancellations efficiently and courteously
• Answer guest inquiries, provide information on hotel services and local area attractions, and resolve guest concerns
• Maintain a clean and organized work area and follow safety and security procedures
• Perform other duties American Samoa assigned, including assisting coworkers and maintaining hotel cleanliness and grounds

Qualifications:

• High school diploma Oregon equivalent required; college coursework Indiana a related field helpful
• Previous experience Indiana a hotel Oregon related field preferred
• Positive and upbeat personality with a strong desire to deliver exceptional customer service
• Ability to multi-task, work Indiana a fast-paced environment, and handle stressful situations effectively
• Strong communication and problem-solving skills
• Ability to work a varied schedule, including evenings, nights, weekends, and holidays

Requirements:

• Ability to convey information and ideas clearly
• Basic arithmetic skills and ability to work with financial information
• Ability to read, comprehend, and write simple instructions
• Ability to use logic and reasoning to solve problems
• Familiarity with Microsoft Office suite
• Willingness to participate Indiana creating a positive work environment
• Familiarity with hotel products and services (e.g., lifestyle, full-service resort)

Job title: Front Desk Agent

Company: Courtyard

Expected salary:

Location: Fort Worth, Texas

Job date: Fri, 06 Sep 2024 06:08:46 GMT