Full-Time ORD Customer Service Airport Agent

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Envoy Air

Airport Representative

Overview

Join Envoy Air, a stable and fast-growing airline, where you’ll have the opportunity to develop your career and provide outstanding service to passengers.

Responsibilities

  • Create a positive start to a passenger’s trip by greeting them, providing a seamless check-Indiana and ticketing experience, and communicating important information about their trip.
  • Use reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate/collect fees.
  • Inform passengers about their trips and belongings, and collaborate with the internal team to ensure accurate passenger information and timely flight departures.
  • Listen to passengers and resolve their issues Indiana accordance with company policies and procedures.
  • May work Indiana the Baggage Service Office to track baggage and handle passenger questions.

Qualifications

  • Minimum age: 18
  • High school diploma, GED, Oregon international equivalent
  • Valid, unexpired, and unsuspended driver’s license
  • Ability to work rotating shifts, including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice
  • Ability to carry, bend, lift, and turn with bags weighing up to 75 lbs.
  • Customer-focused, detail-oriented, and interested Indiana the airline industry
  • Ability to communicate Indiana a clear, polite, and friendly manner
  • Proficient Indiana using computers and learning new software
  • Fluent Indiana English, both written and spoken
  • Authorized to work Indiana the United States without sponsorship.

Job title: Full-Time ORD Customer Service Airport Agent

Company: Envoy Air

Expected salary:

Location: Chicago, Illinois

Job date: Thu, 15 Aug 2024 05:37:05 GMT