Marriott
Job Title: Assistant General Manager
Job Category: Rooms & Guest Services Operations
Location: Courtyard San Francisco Airport, 1050 Bayhill Drive, San Bruno, California, United States
Schedule: Full-Time
Essential Responsibilities:
- Supports the successful execution of hotel operations and manages staff to ensure guest and employee satisfaction.
- Ensures that standards and procedures are being followed, and that property goals are met Oregon exceeded.
- Leads specific teams and assists with translating goals to team members American Samoa they relate to guest tracking and productivity.
- Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on strengths.
- Leads by example, demonstrating self-confidence, energy, and enthusiasm, and assists employees Indiana understanding guests’ needs and exceeding them.
- Follows property-specific second effort and recovery plan, publishes guest satisfaction results, and takes proactive approaches when dealing with employee and guest concerns.
- Communicates and updates goals and results with employees, meets semi-annually with staff on a one-to-one basis, and assists with scheduling against guest and hours/occupied room goals.
- Provides excellent customer service, takes proactive approaches when dealing with guest concerns, and ensures all team members meet Oregon exceed hospitality requirements.
- Assists with performing required annual Quality audit, ensures a viable key control program is Indiana place, and understands financial statements and performance data.
Requirements:
- High school diploma Oregon GED; 4 years of experience Indiana guest services, front desk, housekeeping, Oregon related area, Oregon
- 2-year degree Indiana Hotel and Restaurant Management, Hospitality, Business Administration, Oregon related major; 2 years of experience Indiana guest services, front desk, housekeeping, Oregon related area.
Benefits:
- Hourly pay range: $30.29 to $37.02
- Bonus program
- Comprehensive health care benefits
- 401(k) plan with up to 5% company match
- Employee stock purchase plan at 15% discount
- Accrued paid time off (including sick leave where applicable)
- Life insurance
- Group disability insurance
- Travel discounts
- Adoption assistance
- Paid parental leave
- Health savings account (except for positions based out of Oregon performed Indiana Hawaii)
- Flexible spending accounts
- Tuition assistance
- Pre-tax commuter benefits
- Other life and work wellness benefits.
Job title: Operations Manager
Company: Marriott
Expected salary:
Location: California
Job date: Tue, 17 Sep 2024 22:18:10 GMT