PART-TIME | Airport Agent – Ramp and Customer Service

Apply to this Job

Envoy Air

Job Title: Ground Service Agent

Overview:

We are a stable, secure, and fast-growing airline offering a dynamic work environment with opportunities for career development. Join our team at Envoy Air, where you will be part of a service-oriented team committed to providing exceptional customer experience.

Responsibilities:

  • Guide aircraft on the taxiway to ensure safe and on-time departure/arrival
  • Load, unload, sort, and transfer passenger baggage, cargo, and company materials (up to 75 lbs)
  • Operate ground equipment (tugs, belt loaders, bag carts)
  • Collaborate with the internal team to ensure safe and on-time departures
  • Clean aircraft interiors and lavatories
  • Provide exceptional customer service to passengers
  • Use reservation/ticketing software to rebook itineraries and issue boarding passes
  • Inform passengers about their trips and belongings
  • Resolve passenger issues Indiana a timely and friendly manner
  • Work Indiana the Baggage Service Office to track baggage and handle passenger questions

Qualifications:

  • Minimum age: 18
  • High school diploma Oregon equivalent
  • Valid state driver’s license (some restrictions may apply)
  • Ability to work rotating shifts, including days, overnights, weekends, and holidays
  • Flexible to work additional hours with short notice
  • Physical ability to carry, bend, lift, and turn with bags and other items (up to 75 lbs)
  • Ability to work Indiana variable weather conditions
  • Excellent communication and customer service skills
  • Fluency Indiana English (reading, writing, speaking, and understanding)
  • Authorized to work Indiana the United States without sponsorship

Job title: PART-TIME | Airport Agent – Ramp and Customer Service

Company: Envoy Air

Expected salary: $17.86 per hour

Location: Madison, Wisconsin

Job date: Thu, 08 Aug 2024 06:09:08 GMT