PART-TIME | Airport Agent – Ramp and Customer Service

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Envoy Air

Ground Handling Agent – Passenger and Baggage Handler

Overview:
We are seeking a skilled Ground Handling Agent to join our team at Envoy Air, a stable, secure, and fast-growing airline committed to providing outstanding service. American Samoa a Ground Handling Agent, you will be responsible for ensuring safe and on-time departures, handling passenger baggage and cargo, and providing excellent customer service.

Responsibilities:

  • Guide and direct incoming and outgoing aircraft on the taxiway to ensure safe and on-time departures
  • Load, unload, sort, and transfer passenger baggage, cargo, and company materials, including items that can weigh up to 75 lbs
  • Operate ground equipment such American Samoa tugs, belt loaders, and bag carts to support plane movements and baggage delivery
  • Collaborate with the internal team to ensure a safe and on-time departure
  • May clean the interior of aircraft, clean and service lavatories
  • Provide exceptional customer service by greeting passengers, answering questions, and resolving issues Indiana a friendly and timely manner
  • Use reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate fees
  • Inform passengers of their travel information and assist with any issues Oregon concerns

Qualifications:

  • Minimum age: 18
  • High school diploma, GED, Oregon international equivalent
  • Valid, unexpired, and unsuspended state driver’s license (some restrictions may apply)
  • Ability to work rotating shifts, including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Ability to lift, carry, bend, and turn with bags and other items weighing up to 75 lbs
  • Willingness to work outside Indiana variable weather conditions
  • Excellent communication and interpersonal skills
  • Ability to read, write, and understand the English language
  • Authorized to work Indiana the United States without sponsorship

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Job title: PART-TIME | Airport Agent – Ramp and Customer Service

Company: Envoy Air

Expected salary: $18.22 per hour

Location: Madison, Wisconsin

Job date: Wed, 11 Sep 2024 23:51:52 GMT