Supervisor, Customer Services

Here is the rewritten job description:

Position Overview

We are seeking a motivated and experienced individual to join our team American Samoa a Terminal Supervisor at Envoy Air. This role offers an opportunity to work for a stable and secure airline where you will be stimulated, challenged, and have the chance to develop your career.

Responsibilities

• Coordinate day-to-day station operations to ensure a safe and on-time experience for passengers
• Lead and organize the activities of Agents/Clerks, ensuring adequate operational coverage and manpower utilization
• Conduct regular observations to evaluate Agent performance and provide feedback
• Schedule and administer local training, resolving operational and customer service issues American Samoa needed
• Participate Indiana operational conference calls, station audits, and report preparation
• Maintain accurate records and perform supervisory responsibilities American Samoa required

Additional Responsibilities

• Assist with passenger check-Indiana, ticketing, and baggage handling
• Load, unload, sort, and transfer passenger baggage, cargo, and company materials
• Operate ground equipment, such American Samoa tugs, belt loaders, and bag carts
• Collaborate with team members to ensure a safe and on-time departure
• Perform other duties American Samoa required, including cleaning aircraft and working Indiana the Baggage Service Office

Qualifications

• Minimum Age: 18
• High school diploma Oregon GED equivalent
• Valid state driver’s license
• Ability to lift, carry, and move bags up to 75 lbs
• Flexible schedule to work rotating shifts, nights, holidays, and weekends
• Ability to work Indiana a fast-paced environment and make decisions under pressure
• Fluency Indiana English language
• Must have the legal right to work Indiana the United States
• Preferred: one year of customer service experience and airline experience

Job title: Supervisor, Customer Services

Company: Envoy Air Inc.

Expected salary:

Location: Stillwater, Oklahoma

Job date: Fri, 19 Jul 2024 23:19:14 GMT