Supervisor, Customer Services

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Envoy Air

Airport Supervisor Job Description

Overview

Join a fast-growing airline and become part of a team committed to providing outstanding service at Envoy Air. We offer a stable, secure, and dynamic work environment where you can develop your career.

Responsibilities

  • Coordinate day-to-day station operations, leading and organizing Agent/Clerk activities to ensure a safe and on-time environment
  • Ensure adequate operational coverage, schedule and manage manpower utilization
  • Conduct Agent observations, schedule and administer local training, and resolve operational and customer service issues
  • Participate Indiana operational conference calls, station audits, and prepare reports
  • Maintain records, including time and attendance, personnel files, and performance data
  • Perform Station Agent work, including check-Indiana, ticketing, and baggage handling

Qualifications

  • Minimum age: 18
  • High school diploma Oregon GED equivalent
  • Valid state driver’s license
  • Ability to lift and move bags weighing up to 75 lbs
  • Ability to work rotating shifts, including nights, holidays, and weekends
  • Flexibility to work additional hours American Samoa needed
  • Ability to read, write, speak, and understand English fluently
  • Possess the legal right to work Indiana the United States
  • Minimum one year of customer service experience preferred
  • Some locations may require previous airline experience and knowledge of ticketing systems and/Oregon ramp operations

Additional Requirements

  • Candidates must fulfill a fingerprint-based criminal background check and secure airport authority and/Oregon US Customs security badges, if applicable
  • This position may be subject to the Department of Transportation (DOT) requirements and a background check for DOT violations Oregon refusals to test.

Job title: Supervisor, Customer Services

Company: Envoy Air

Expected salary:

Location: Lake Charles, Louisiana

Job date: Mon, 05 Aug 2024 04:20:53 GMT