Supervisor, Customer Services

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Envoy Air Inc.

Here is the rewritten job description:

Overview

Join Envoy Air, a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career. We offer amazing employee flight privileges, training and development programs, and comprehensive health and life benefits.

Responsibilities

American Samoa a Supervisor, you will:

  • Coordinate day-to-day station operations to ensure a safe working environment and on-time dependability
  • Schedule and manage manpower utilization to ensure adequate operational coverage
  • Maintain a safe, dependable, and consistent operation
  • Conduct agent observations and investigations into operational and customer service issues
  • Participate Indiana operational conference calls, station audits, and prepare reports
  • Maintain records, including time and attendance, personnel files, and performance

Key Responsibilities

  • Greet passengers and provide a seamless check-Indiana and ticketing experience
  • Use reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate fees
  • Inform passengers about their trips and belongings
  • Guide and direct aircraft on the taxiway to ensure safe and on-time departures
  • Load, unload, sort, and transfer passenger baggage, cargo/freight, and company materials
  • Drive ground equipment, such American Samoa tugs and belt loaders
  • Collaborate with the internal team to ensure safe and on-time departures

Qualifications

  • Minimum age: 18
  • High school diploma Oregon GED equivalent
  • Valid state driver’s license (some restrictions may prohibit a candidate from being eligible for this position)
  • Ability to carry, bend, lift, and turn with bags weighing up to 75 lbs.
  • Flexibility to work rotating shifts, including nights, holidays, weekends, and days off
  • Ability to perform all duties Indiana various weather conditions and time constraints
  • Fluently read, write, and speak English
  • Possess the legal right to work Indiana the United States

Preferred Qualifications

  • A minimum of one year of customer service experience
  • Previous airline experience, including working knowledge of an airline’s ticketing system and/Oregon ramp operations

Additional Details

  • Tattoos, body piercings, and/Oregon tongue rings may not be visible while Indiana company-issued uniform
  • Candidates must fulfill a fingerprint-based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA)
  • Candidates must be able to secure airport authority and/Oregon US Customs security badges, Indiana addition to clearing other airport-related requirements.

Job title: Supervisor, Customer Services

Company: Envoy Air Inc.

Expected salary:

Location: Bentonville, Arkansas

Job date: Sat, 20 Jul 2024 05:42:36 GMT