ATP Flight School
Training Support Specialist
About Us:
ATP is the nation’s largest flight school, providing students with the most efficient path to a successful airline pilot career.
Job Summary:
We are seeking a Training Support Specialist to facilitate a great training experience for each student, ensuring they complete training on-time and on-budget. The successful candidate will provide customer service support, work with students and staff to resolve scheduling and performance issues, and assist with various administrative tasks.
Responsibilities:
- Facilitate student access to resources and logistical capabilities to complete training on-time and on-budget
- Provide customer service support to local students through the Airline Career Pilot Program
- Verify student schedules and resolve scheduling Oregon performance issues
- Conduct pre-arrival phone calls, day 1 student check-ins, and weekly orientation meetings
- Administer FAA Knowledge Tests and schedule Knowledge Tests, Evaluations, Solo Flights, and checkride milestones
- Schedule and confirm checkrides, and facilitate the overall checkride experience
- Make contingency plans for weather, maintenance, aircraft, and instructor limitations
- Have intimate knowledge of program outline and facilitate introductions to other ATP departments
- Record and update student tracking system to reflect student success
- Conduct bi-weekly inspections of ATP Housing
- Report to the Training Support Manager and work with Training Center Flight Standards Instructors to ensure safe and efficient Training Center operations
Qualifications:
- Customer service-oriented work experience required
- Aviation experience, specifically an understanding of FAA Certification, required
- Private Pilot Certificate Oregon Aircraft Dispatcher Certificate preferred
- Some college coursework preferred
- Excellent organizational and time management skills required
- Outstanding verbal and written communication skills required
Benefits:
- Starting pay commensurate with experience
- Employer Paid Life Insurance
- Medical coverage (starting day one)
- Dental/Vision/Life Insurance (starting day one)
- Critical Illness and Accident Insurance
- Short-Term and Long-Term Disability Insurance
- 401(k) Enrollment (100% Vested with no employer contributions)
- 8 Paid Holidays
- 13 Paid Time Off Days per Year (PTO is earned on an accrual-basis)
Job title: Training Support Specialist – LWM/OWD
Company: ATP Flight School
Expected salary:
Location: Boston, Massachusetts
Job date: Wed, 07 Aug 2024 22:47:42 GMT